All the organisational details to make your arrival and departure, as well as check-in and check-out, as easy as possible, including all the formalities with regard to payment and cancellation can be found here. If you have any questions just get in touch at any time!
"Special times require special measures"
This are our currently valide and official cancellation conditions
" Book worry-free for the year 2021"
up to 7 days before of arrival (for winter and spring-time 2021)/ up to 14 days before of arrival (for summer 2021)
- FREE cancellation - only valid for direct bookings, not via platforms
later cancellation - 50% of the total price
Please, note that if you do not show up (without nitificaiton) you will be charged 90% of the total price. Cancellations are only valid in writing.
Stornierungen haben ausschließlich in schriftlicher Form seine Gültigkeit.
EXCEPTION - If you still have to cancel Corona/Covid-19 at short notice, or we do you, you can simply rebook to a later period. You do not lose a EURO, because the deposit of 50%, which is due 7 days in winter and spring-time 2021 / 14 days in summer 2021 before arrival, is of course retained for your next stay.
In the event of cancellation the contractual provisions of the Austrian hotel regualtions apply.
If you still want to insure yourself further: We recommend: European Travel Insurance
- On the day you are due to arrive, rooms are available from 2.00 p.m. in the 4 Star Superior Hotel Barbarahof Kaprun.
- If you will be arriving after 6.00 p.m. (late check-in) please send us a quick message so we can keep your room for you!
- On the day you are due to depart, please vacate your room by 11.00 a.m.
- Our prices are per person and day, including superior buffet breakfast, free use of the Vital SPA (600 m²) and include all taxes; excluding local taxes of € 1.80 – this will be added on per day /per person aged 15 and over.
- In the event of late arrival or early departure, the day rate will be charged.
- We accept EURO, debit, Maestro, MasterCard and VISA as payment for your hotel bill. You may also pay the full amount of your accommodation costs in advance by bank transfer.
- Please note that pets are not permitted in the Barbarahof, out of respect for our guests who are allergy sufferers.
- In the event of cancellation, Austrian hotel regulations apply, as stipulated.
- A deposit is required to make your reservation binding; we are happy to accept payment via bank transfer, or via credit card (MasterCard or VISA).
SAFE WINTER HOLIDAYS in ZELL AM SEE - KAPRUN
Guidelines for safe interactions with each other
Covid-19 Test Service for guests in the hotel – simple, save & convenient
Our hotel offers Covid-19 tests so that our guests holiday is not only relaxing but also safe.
For an uncomplicated an quick emplementation, the test is carried out directly in the hotel by a doctor - Dr. med. univ. Claudia Griessner.
- Covid-19 Antigen Test (result after apprx. 15 minutes): 45 EUR
- Covid-19 Antikörper Test (result after apprx. 10 minutes): 39 EUR
- Covid-19 PCR Test (result after apprx. 1-2 days): price on request
This service can of course also be used before departure if the guest needs a certificate for entry into their home country or a new destination country.
The well-being of our guests is our top priority. Stay healthy!
It is possible to get to the 4 Star Hotel Barbarahof Kaprun WITHOUT a motorway vignette, coming from the north via Kiefersfelden- Kufstein - St.Johann in Tirol - Kitzbühel - Pass Thurn - Mittersill or via Siegsdorf - Inzell - Unken - Lofer – Saalfelden, as well as from the south via Udine - Tolmezzo – Plöcken Pass - Kötschach-Mauthen - Oberdrauburg - Lienz - Felbertauern – Mittersill and via Toblach - Sillian - Lienz - Felbertauern - Mittersill.