Good to know

All the organisational details to make your arrival and departure, as well as check-in and check-out, as easy as possible, including all the formalities with regard to payment and cancellation can be found here. If you have any questions just get in touch at any time!

"Special times require special measures"

The health and safety of our guests are very important to us

Cleanliness and privacy in the entire hotel

• Hand disinfection stations at the main hotel stations
• Our team takes cleanliness and disinfection very seriously in our hotel
• Wellness & SPA is ONLY available to our hotel guests
• Privacy in the spacious restaurant - only for hotel guests
• We, the owners and all our employees are still 2 times vaccinated against Covid-19.
• Our employees who come into contact with guests wear a MNS.
• Dominik´s Bar & Bistro - exclusively for our hotel guests
• We are always careful in the entire hotel, which was built very generously, that you can easily keep
   your prefered distance other people.
  (Current restrictions and legacy policy date July 2021)

This are our currently valide and official cancellation conditions
" Book worry-free for the year 2021/2022"                

• up to 7 days before of arrival (for summer 2021)/ up to 14 days before of arrival (for autumn 2021) / up to 48 days before of arrival (winter 2021/2022)
  - FREE cancellation - only valid for direct bookings, not via platforms. Exception: between the 23rd of December 2021 till the 8th of January 2022 and February 2022

• later cancellation - 50% of the total price

• Please, note that if you do not show up (without nitificaiton) you will be charged 90% of the total price. Cancellations are only valid in writing. 
  Stornierungen haben ausschließlich in schriftlicher Form seine Gültigkeit.

• EXCEPTION - If you still have to cancel Corona/Covid-19 at short notice, or we do you, you can simply rebook to a later period. You do not lose a EURO, because the deposit of 50%, which is due 7 days in spring-time and summer 2021 / 14 days in autumn 2021 and 28 days in winter 2021/2022 before arrival, is of course retained for your next stay. Exception: between the 23rd of December 2021 till the 8th of January 2022.

• Otherwise in the event of cancellation the contractual provisions of the AGB´s of the Austrian Hotel Policies and regulations apply.

• If you still want to insure yourself further:  We recommend: European Travel Insurance 

• Note: The cancellation policy replaces the right of withdrawal according to the consumer rigths directive of the European Union.

  
  FURTHER INFORMATIONS:

• On the day you are due to arrive, rooms are available from 2.00 p.m. in the 4 Star Superior Hotel Barbarahof Kaprun.
• If you will be arriving after 6.00 p.m. (late check-in) please send us a quick message so we can keep your room for you!
• On the day you are due to depart, please vacate your room by 11.00 a.m.
• Our prices are per person and day, including superior buffet breakfast, dinner (if you booked halfboard), free use of the Vital SPA (600 m²) and include all taxes; excluding local taxes of  € 1.80 plus Tf € 0,05,
  from 1.10.2021 of € 2,00 plus Tf € 0,05 – this will be added on per day /per person aged 15 and over.
• In the event of late arrival or early departure, the day rate will be charged.
• We accept EURO, debit, Maestro, MasterCard and VISA as payment for your hotel bill. You may also pay the full amount of your accommodation costs in advance  by bank transfer.
• Please note that pets are not permitted in the Barbarahof, out of respect for our guests who are allergy sufferers.
• In the event of cancellation, Austrian hotel regulations apply, as stipulated.
• A deposit is required to make your reservation binding; we are happy to accept payment via bank transfer, or via credit card (MasterCard or VISA).
  
  SAFE HOLIDAYS in ZELL AM SEE - KAPRUN
  Guidelines for safe interactions with each other
  NEWEST COVID INFORMATIONS https://www.zellamsee-kaprun.com/en/service/safe-holiday

Covid-19 Test Service for guests 24h tests in the hotel – simple, save & convenient 

Our hotel offers Covid-19 tests so that our guests holiday is not only relaxing but also safe.

For an uncomplicated an quick emplementation, the 24h self-test for FREE is carried out directly in the hotel,
or all other tests in the doctor´s practice of Dr. med. univ. Claudia Griessner.

• Covid-19 Antigen Test (result after apprx. 15 minutes): 45 EUR
• Covid-19 Antikörper Test (result after apprx. 10 minutes): 39 EUR
• Covid-19 PCR Test (result after apprx. 1-2 days): price on request

Further Covid test possibilities

This service can of course also be used before departure if the guest needs a certificate for entry into their home country or a new destination country.

The well-being of our guests is our top priority. Stay healthy!

It is possible to get to the 4 Star Hotel Barbarahof Kaprun WITHOUT a motorway vignette, coming from the north via Kiefersfelden- Kufstein - St.Johann in Tirol - Kitzbühel - Pass Thurn - Mittersill or via Siegsdorf - Inzell - Unken - Lofer – Saalfelden, as well as from the south via Udine - Tolmezzo – Plöcken Pass - Kötschach-Mauthen - Oberdrauburg - Lienz - Felbertauern – Mittersill and via Toblach - Sillian - Lienz - Felbertauern - Mittersill.

Arrival